Conditions of Sale


This is a summary of the terms and conditions (“Conditions”) on which Penny Blooms&Beans Limited (company number 11705944) (“We/Our/Us”) supply flowers and/ or goods (“Flowers”) and/or design services (“Floral Design Services”) and/or provide installation services (“Installation”) to you. These Conditions form the entire agreement between you and Us (“Entire Agreement”). The Entire Agreement will become binding when We issue you with a written acceptance of your order.


Price and payment

The price of the Flowers and/or Floral Design Services will be set out in Our price list in force when We confirm your order. The premium fee Penny pays the to its affiliates is 15%of the sales price (excluding the VAT and delivery charges). The orders placed between 1st-14th of a calendar month is due in full until the 25th of the same calendar month. And the orders placed on the remaining days of the month is due until the 10th day of the following calendar month. If these dates coincides with weekends, then the previous day becomes the due date. Any failure to do so will be resulted in not engaging further businesses with your company. Business transactions will resume once the full balance is transferred to the company accounts. If/when a new design or recipe is in place, please request a quote before processing the order. Our prices may change at any time, but price changes will not affect orders that We have confirmed with you. If you do not make any payment on time, We may charge interest to you on the overdue amount at the rate of 4% a year above the base lending rate of Metro Bank PLC. Our prices include VAT. However, if the rate of VAT changes, unless you have already paid in full, We will adjust the rate of VAT to reflect the new standard rates.


Placing orders

Orders have to be placed via company email to the designated email address at least 1 day prior to the delivery date. Any other choice or timing may cause in changes in the design. Same day deliveries will commence at a later date to be confirmed by Penny. London delivery: Fresh bouquets and arrangements are available for delivery to London postcodes only. Prices for delivery are specified according to postcode. The list of prices by postcode are listed on in the following pages. Orders can also be collected from our store. National/International delivery: We facilitate orders of fresh bouquets and arrangements through an upscale affiliate florist for a charge. Please note, that we cannot accept responsibility for the goods or services provided by a third-party florist. Orders for delivery outside London can be arranged by placing a call to our store.


Delivery prices for outside of London will be quoted upon application. Substitutions: Please note that every bouquet is made using the freshest flowers currently available. The utmost care and attention is given to ensure that the delivered bouquet is as similar as possible to the pictured item. The colours shown online will always be used, even if substituting other kinds of flowers of equal or greater value is required.


The store is closed on Sundays -except the special days like Mothers’ Day and alike-. Also on bank holidays and other UK national holidays. These holidays are emailed to all tie-up companies for notification prior to the dates.


Changes to order or terms

You may make a change to your order at any time before We place orders of the flowers and/or Floral Design Services by contacting Us. If We are unable to supply you with the Flowers, Flower Design Services or Installations, We will inform you of this in writing and We will not process the order. No changes can be made to the order once confirmed into design. Should an order be cancelled and designing has started we will have to charge you a minimum of 50% of your order value up to the full amount of the order depending on the time of cancellation and stage of designing.


Delivery of Flowers

All orders need to be placed 1 business day prior to the delivery date specified in the order. If We will need to change the delivery date/time specified on the order, We will contact you to arrange a suitable delivery date. Timescales for delivery and delivery charges will vary depending on the availability of the Flowers and the address they will be delivered. In order to postpone an agreed delivery date, We require a minimum of 4 hours (within the business hours) notice in writing. Cancellation or postponement of a delivery may be subject to a charge. Responsibility for the Goods passes to the designated client when We deliver the Goods. All Penny Clients are entitled to sign a paper slip at the time of the delivery indicating the conditions of the delivered flowers.


Preparing for delivery

It is our responsibility to ensure that We deliver the flowers to the clients. To make sure the flowers are delivered to an actual person rather than the doorsteps, we will be making calls. If the designated delivery times need to be changed as a result of the recipient’s schedule, we will notify you and act accordingly with the recipients’ preferences.


Intellectual Property Rights

The fact that Penny will be acting on behalf of your company, and not designing its own style, in some cases We may or may not be using our own branded packaging.



You may cancel any order, at any time before the Flowers have been put into design phase by contacting Us. We will confirm your cancellation in writing. You will not be able to cancel an order for made to measure Goods which are already in production. All cancellation requests should be sent to Us in writing and will only be granted on condition that all costs and expenses incurred by Us up to the date/time of cancellation will be paid by you.



The Entire Agreement is governed by English law and subject to the non-exclusive jurisdiction of the English courts.
Affiliate Florist/Client Name: ______________________
Signature: _______________________
Date: ________________